Client Data Privacy & Protection Policy

How we collect, protect, process, and safeguard personal and financial records across domestic and global investing portals.

1. Corporate Scope & Statutory Framework

Shree Naman Securities & Finance Pvt. Ltd. (SNSF), established in 1995 with its registered office at 210, Shree Naman Plaza, S.V. Road, Kandivali (West), Mumbai 400067, respects client privacy. This policy governs the collection, storage, and processing of personal data across our primary website (www.namansec.com), Back Office client portal, and Apex Global Investing desk in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and SEBI regulations.

2. Categories of Information Collected

Identity & KYC Data: PAN, Aadhaar (masked), Passport/Aadhar XML, photo, and signature.
Financial Records: Bank account details, demat account numbers, income status, and transaction history.
Technical & Usage Data: IP addresses, device identifiers, and portal activity logs.
Communication Data: Records of calls with dealers and emails with support desks.

3. Legal Basis & Purpose of Data Processing

We process data under the 'Notice & Consent' framework of the DPDP Act for:

Compliance with SEBI/Exchange KYC and Anti-Money Laundering (AML) mandates.
Execution of trades in Equities, Derivatives, and International Stocks.
Issuance of contract notes and regulatory margin reporting.
Risk management and prevention of unauthorized demat access.

4. Zero Commercial Monetization of Client Data

Shree Naman Securities and Finance Pvt. Ltd. DOES NOT sell, rent, lease, or trade personal client data to third-party telemarketers, credit bureaus, or marketing agencies under any circumstances.

Data may be shared only with:
Regulators: SEBI, RBI, Income Tax Department, and Stock Exchanges for statutory audits and reporting.
Infrastructure Partners: CDSL (Depository), Banking aggregators for pay-ins/payouts, and NSE/BSE clearing houses.
Apex Global Partners: International brokerage clearing agents (solely for the specific purpose of global trade execution).

5. Information Security, Encryption & Retention

Encryption: SSL/TLS 1.3 encryption for all data-in-transit and AES-256 for data-at-rest.
Strict Access Control: Internal access is limited to authorized personnel on a 'need-to-know' basis with MFA.
Retention: We retain data for 7-10 years post account closure as per SEBI Circular SEBI/HO/MIRSD/MIRSD2/CIR/P/2016/119.

6. Your Rights Regarding Your Data

Right to Access & Correction: You may view and request updates to your records via the Back Office portal.
Right to Erasure: Requests for data deletion are subject to mandatory regulatory retention periods.
Right to Grievance Redressal: You may contact the Grievance Officer in case of perceived data mismanagement.

7. Data Protection Grievance Officer

Grievance Redressal Cell
Shree Naman Securities and Finance Pvt. Ltd.
210, Shree Naman Plaza, S.V. Road, Kandivali (West),
Mumbai 400 067, Maharashtra, India.
Phone: +91 22 49698001 / 49698002
Investor Complaints: grievance@namansec.com
KYC Queries: kyc@namansec.com

Privacy Navigation

Scope & Applicable Law

Information We Collect

Lawful Purpose of Processing

Statutory Data Sharing & Disclosure

Data Security & Storage Standards

Client Rights under DPDP Act

Data Protection & Grievance Officer